You may browse the Site and/or psychic services without providing any personal information. However, the actual use of the Site and/or live psychic readings online Services requires registration. When you register you will be asked to give us contact information, such as your name and email address. In addition, in the course of using our Site or consultation services, you may provide us with other personal information. Your personal information will be used primarily in connection with operating and facilitating the services provided by and through the Site and the Services, including contacting you so that we may provide the service you have requested or respond to your requests for information or customer service. This information may also be used to send you updates regarding our company or to share with you other live psychic readings online Services or benefits that may be of interest to you.

We do not collect or have access to any user financial information, even though we may request information about yourself and your credit card and/or bank account. That financial information is handled, processed, and stored by a third party payment service (such as PayPal or another third party), which facilitates credit card payments in order to purchase a product through the Site. Currently, the Site and Services use PayPal as its third party payment service, but Spiritsence may, in its sole discretion, choose another third party payment service for the Site and Services. PayPal takes the privacy of your personal information seriously and will use your information only in accordance with the terms of their privacy policies, available at https://www.paypal.com/us/webapps/mpp/ua/privacy-full

The following is a list of personal information collected by Spiritsence:



  • Email address
  • Login name
  • Full name
  • PayPal payer ID
  • PayPal email address
  • IP address
  • Geographic location
  • Profile photo
  • Chat transcripts
  • Spiritsence messages
  • Favorite advisors list
  • Reviews
  • Forum posts and replies
  • Information in your customer service inquiries

This information will be stored on third party partner servers (e.g. Amazon Web Services) for as long as your account is active. User data is hosted on servers belonging to third parties with whom we have signed Data Processing Agreements. All third party partners are GDPR-compliant. All communications on Spiritsence are stored, and are used for analytics purposes, for quality assurance, and to maintain long-term relationships between clients and advisors.

Other Information Spiritsence Collects

Spiritsence may collect certain information from visitors of the Site and/or Services, such as Internet addresses and other web log information (such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser). This information is logged for internal use by Spiritsence, including helping diagnose technical problems and to administer the Site and live psychic readings online Services in a manner that allows us to constantly improve the quality of the services provided to you. We may also maintain a record of your IP address, to analyze the use of our online services on an aggregate basis. We may also elect to share such information with advertisers and other third parties. Spiritsence is the sole owner of information collected on the Site. We reserve the right to screen, copy, transmit and review all communications conducted by or through the Site. We may conduct these activities for technical support purposes and in order to enforce our policies and agreements. At our sole discretion, we may decide to conduct these activities at various times or not at all.

We also may use your information to accomplish the following: (i) perform research and analysis about your use of, or interest in, our products, services, content, products, services or content offered by others; (ii) communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, other companies or other third parties; (iii) develop and display content and advertising tailored to your interests on our site and other sites, including providing our advertisements to you when you visit other sites; and (iv) perform ad tracking and website or mobile application analytics.

Cookies

Spiritsence may use “cookies” to monitor visitors browsing our website. Cookies allow the server to store its own information about a user on the user’s own computer. They can be used to customize pages for you based on information you may have provided to our website. Cookies may help us better serve you with information tailored specifically for you and for your return visit to the Site. Cookies are a typical part of web browsing today. Many websites that require you to type a password prior to entering a website use a cookie to facilitate the action. Additionally, many sites that do not require passwords also collect and utilize cookies. You are free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site and consultation services.

Information Collected By Third Parties

Our website may contain links to other websites. Those websites may be governed by terms and conditions and may have privacy policies that differ from ours. Spiritsence is not responsible for the privacy practices or the content of these other websites. You should exercise your discretion in disclosing personal information to other users of our Site. We are not responsible for any use of this information by you or others to whom you disclose such information by means of our Site and/or Services. In addition, communications between Advisers and Clients may not be encrypted using standard web encryption technologies, and/or when using third party communication platforms (such as Skype software, services, and/or platform). Third parties may improperly intercept or access transmissions or private communications, and other users may abuse or misuse your information that they collect from the Site. Therefore, although we try to protect your privacy, we cannot promise, and you should not expect, that your personal information or private communications will always remain encrypted and private. By using the Site and/or Services, you agree to use all information collected in connection with the Site and/or Services for lawful purposes and only in connection with your permitted activities in connection with the Site and/or Services.

We use Google AdWords Remarketing to advertise the Site and Services across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the Site and Service you have viewed by placing a cookie on your machine. Google AdWords Remarketing allows Spiritsence to tailor its marketing to better suit your needs and only display ads that are relevant to you.

How to Opt Out of Remarketing and Advertising: If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google’s Ads Preferences Manager.

Security

The information you provide to us will be kept in our database. We will use reasonable means to protect the integrity and safety of the database. However, we cannot guarantee that the database will not be improperly accessed by third parties. Spiritsence relies on professional hosting solutions that use reasonable care in maintaining security measures to protect you and our systems against unauthorized access to, or alteration, disclosure, destruction or loss of personal data hosted on our system.

Password

Your password is the key to your account. Use unique numbers, letters, and special characters and do not disclose your Spiritsence password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify Spiritsence and change your password.

Correcting, Sharing & Updating Your Information

Spiritsence allows you to view the information you have provided after registration and to correct any inaccuracies or errors that may exist in the data, however it is solely your responsibility to do so. Should you engage in any communication using the Site and/or Services, you bear the sole responsibility as to the substance, character, and nature of the information you provide during any such use. In addition, if you do not wish to furnish any information, then you should not do so.

You understand that if you engage in any form of communication with an advisor or any user using the live psychic chat, email, voice or other communication facilities, functions, or software provided by and through the Site and/or Services, you may voluntarily provide, or otherwise be asked to provide, certain personal information, including without limitation your name and other information requested by an trusted advisor or otherwise to enable you to participate in the Site and or Services. Spiritsence may provide areas and functionalities on the Site and online consulting services enabling you to post information about yourself and others and communicate with others,including Advisors. Spiritsence cannot control who reads your posting or what other users may do with the information you voluntarily post, so Spiritsence encourages you to exercise discretion and caution with respect to your personal information. Spiritsence also strongly encourages you to exercise caution and to use reasonable judgment in providing any personal information, including financial information, to any Advisor, and Spiritsence will not be held responsible for the manner in which any trusted advisor uses such information.

Spiritsence may from time to time, maintain transcripts of any such online psychic chat, emails and other communications conducted between you and any Advisor or other user using Site and/or Services. In addition Spiritsence may from time to time, in compliance with applicable law, record and maintain recordings of voice communications between you and any Advisor or other user.

Changes to the Policy

Spiritsence reserves the right to replace, modify or amend this Policy from time to time by posting the replaced, modified, or amended terms on the Site, so we recommend that you review this Policy from time to time. Your use of any Site and/orServices following any change to this Policy shall represent your consent to the new Policy to the fullest extent permitted by law.

Additional Information

In the event that all or substantially all of Spiritsence’s assets have been acquired, or in the event of any merger, bankruptcy or reorganization involving Spiritsence, all information about you and your use of our services will likely be included in the acquired or merged assets.

If you reside in the European Union or other jurisdictions with laws governing data collection, privacy, and/or use, please note that you are transferring your personal data to the United States to Spiritsence and that U.S. rules governing data collection, privacy, and/or use may be less restrictive. By providing your personal data to Spiritsence you consent to that transfer.

From time to time, Spiritsence may use Data for new, unanticipated uses not previously disclosed nor described in our Policy. If our information practices change regarding information previously collected, Spiritsence will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

If you wish to apply to be an trusted advisor on Spiritsence’s Advisor Program, you will be required to submit certain personal information, as required. Any information supplied by or on your behalf for purposes of becoming an Advisor may be maintained by Spiritsence as well as third party affiliates and other third parties. Spiritsence may have additional privacy terms that apply to Advisors.

If you have any questions or would like further information regarding this Policy, please contact us.